Konsultek’s Managed Help Desk solution is designed to let you remotely monitor and manage all your network endpoints, computers, and mobile devices. When combined with the benefits of our Network Operations Center (NOC), our Managed Help Desk spares your technical personnel’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets. This allows your technical personnel to spend their time more judiciously, only when and where it is truly needed.